Feature

Customer & Buyer Management

Organize your customer directories, track detailed consumption histories, and offer individual pricing parameters.

How do water can distributors manage their customers?

Water can distributors manage customers through a centralized directory that stores each account's name, phone, delivery address, and GPS location. Each customer profile tracks their per-can price, outstanding empty cans, security deposit balance, and payment dues. Distributors can pause a customer's deliveries, update contact details, or review their full order history from a single screen.

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Detailed Buyer Profiles

Keep customer addresses, contact details, maps coordinates, and historical consumption data organized in a single repository.

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Tiered Price Management

Configure separate, custom water can rates for wholesale, corporate, or high-volume buyers while keeping home accounts at standard rates.

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WhatsApp Receipts & Alerts

Keep buyers updated with automated delivery notifications, cash receipts, and pending balance alerts sent directly to their WhatsApp.

Frequently Asked Questions

Do my buyers need to download any apps? +
No, your buyers do not need to download anything. They can view invoices, save orders, and configure delivery schedules using a fast web link that runs instantly in any mobile browser.
How do I import my existing customer list? +
Our customer onboarding support helps you migrate data from physical notebooks or Excel spreadsheets directly into the WaterWave App database, so you don't lose any records.
Can a buyer pause their deliveries temporarily? +
Yes. Admins can pause a customer's active delivery profile with one toggle. Their scheduled orders are suspended and resume automatically when unpaused.
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