Feature
Payment Collection Tracking
See every outstanding due amount per customer, reconcile each rider's cash collections in minutes, and recover payments before they become bad debt.
How do water can distributors track outstanding payments?
Water can distributors track outstanding payments by maintaining a per-customer due ledger that increases with each delivery and decreases with each payment received. When a rider completes a delivery and the customer pays, the payment is logged at the doorstep — cash or UPI — and the due balance reduces immediately. The admin sees total outstanding dues across all customers in real time, without any manual entry.
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Live Due Ledger Per Customer
Every customer has a running due balance that updates the moment a delivery is completed or a payment is recorded. No end-of-day batch entry — balances are always current.
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Doorstep Payment Logging
Riders log cash and UPI payments at the customer's door the moment they collect. The payment hits the admin dashboard instantly — no phone calls to confirm what was received.
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Per-Rider Collection Summary
See exactly how much each rider collected today — split by cash and UPI — against the total due on their route. Discrepancies surface immediately, not at month end.
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Ageing Dues View
Filter customers by how long their due balance has been outstanding: 7 days, 14 days, 30 days+. Prioritise follow-up calls on the oldest dues before they become unrecoverable.
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Cash vs UPI Separation
Cash and UPI payments are tracked separately across every rider and every customer. Monthly billing summaries break out payment modes for accurate reconciliation and tax records.
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Exportable Collection Reports
Download structured Excel reports of all collections by date range, rider, or customer. Use these for monthly billing, accountant handover, and GST filing without manual compilation.
Frequently Asked Questions
How do water can distributors track outstanding payments? +
Distributors track outstanding payments through a per-customer due ledger that updates automatically with every delivery and payment. WaterWave App maintains this in real time — when a rider logs a collection in the rider app, the customer's due balance reduces immediately and the admin sees it on the dashboard without any manual entry.
How does rider cash reconciliation work? +
At end of day, the admin compares each rider's logged collections (visible in the dashboard) against the cash and UPI they hand over in person. Since every payment was logged at the doorstep, the system shows the expected total — any discrepancy is immediately visible. The entire reconciliation typically takes under 5 minutes per rider.
Can WaterWave App track both cash and UPI payments? +
Yes. When a rider logs a payment, they select the mode — cash or UPI. These are tracked separately per rider and per customer. The admin sees cash collected versus UPI collected across all riders, making it straightforward to reconcile physical cash and verify digital transfers independently.
What happens when a customer hasn't paid for several deliveries? +
The customer's due balance accumulates across all unpaid deliveries. WaterWave App shows the total amount owed and how long it has been outstanding. Distributors can filter by ageing to identify customers with the longest-overdue balances and prioritise collection riders accordingly. The rider also sees the outstanding balance on the customer's delivery screen as a prompt to collect.