Feature
Water Can Deposit Tracking
Record every customer deposit, track outstanding cans against it, and know your total deposit liability at any moment — without a single spreadsheet.
How do water can distributors track customer deposits?
Water can distributors track customer deposits by recording the amount collected when cans are first issued, then linking that deposit to the customer's outstanding can balance. When cans are returned, the balance decreases and the deposit becomes refundable. When cans go unreturned, the deposit offsets the loss. This per-customer ledger — updated automatically at every delivery — prevents deposit disputes and shows total liability across all customers at any time.
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Per-Customer Deposit Ledger
Record the exact deposit amount when a customer first receives cans. The system stores it against their profile and tracks it separately from their payment dues.
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Deposit Linked to Can Balance
Every time a can is delivered or returned, the customer's outstanding balance updates automatically. The deposit is always matched to the current can position — no manual calculation needed.
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Total Liability at a Glance
See how much total deposit you are holding across all customers in one view. Know your exact refundable liability before month end without adding up individual accounts.
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Overdue Deposit Flags
When a customer's outstanding can balance exceeds their deposit value, the system flags the account. The admin can prompt collection before the loss exceeds the deposit cover.
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Clean Refund Processing
When a customer closes their account or returns all cans, the deposit status is clear: fully refundable, partially refundable, or forfeited. No disputes from ambiguous records.
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Visible to Riders at Delivery
Riders see the customer's outstanding can count and deposit status on each delivery screen. They can prompt returns before cans exceed the deposit buffer — stopping losses at the doorstep.
Frequently Asked Questions
How do water can distributors track customer deposits? +
Water can distributors track deposits by recording the amount paid per customer when cans are first issued, and maintaining a linked outstanding can balance. When cans are returned, the balance reduces and the deposit becomes refundable. WaterWave App automates this — the deposit and can balance are always in sync, with no manual spreadsheet required.
What happens to the deposit when a customer returns all cans? +
When all outstanding cans are returned, the customer's balance drops to zero and the full deposit becomes refundable. The admin can see this status immediately in the customer profile and process the refund directly. There is no ambiguity about how much is owed back.
What if a customer has more missing cans than their deposit covers? +
WaterWave App flags accounts where the outstanding can value exceeds the deposit held. This alert allows the admin or rider to prompt collection before the shortfall grows. In the case of account closure with a deficit, the system shows the exact loss figure — the amount owed beyond what the deposit covers.
Can deposits be set at different amounts per customer? +
Yes. Each customer profile stores their own deposit amount, which can differ based on the number of cans issued or the customer's pricing tier. B2B commercial customers often have higher deposits to match their larger can volumes, and WaterWave App handles this per-customer configuration natively.